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May 3, 2016

In the process management circle there is a term called "COPQ" which stands for "cost of poor quality".  To explain what it means I have to give some background.  We know that whether we are creating a product or service  whatever we put into it determines what we get...

April 26, 2016

I remember the first time I picked up a writing utensil to really create.  In my case it was a pencil and at the time it appeared like an accidental set of circumstances.  So see when I was a child I suffered terribly with allergies (still do but not as much).  The met...

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